Licence, insurance and payments
The paperwork, in the open. If a tour operator cannot show you this, ask why.
Licensing
JoyoTour Thailand Co., Ltd. is a licensed tour operator with the Tourism Authority of Thailand, licence number 11/05432. You can verify it on the TAT register at tourismthailand.org.
We are a member of ATTA (Association of Thai Travel Agents) and PATA.
Insurance
We carry public liability and professional indemnity cover through Thai Reinsurance, with a limit of THB 50 million. This covers our operations, not your personal travel — you still need your own travel insurance.
All vehicles are insured and all guides are covered for medical costs.
Payments and cancellation
A 20% deposit confirms the booking; the balance is due 30 days before arrival. We accept Visa, Mastercard, Amex and bank transfer. Card payments are processed through a PCI-compliant gateway.
Free changes up to 45 days before arrival. Cancellation terms vary by hotel and season and are written on every quote — not buried in the terms.
Come and see for yourself
Every enquiry is answered by a person in our Bangkok office, not a call centre.